Terms & Conditions - AddoDoc Technologies Private Limited

This Terms and Condition for Use of AddoDoc.com website and any of its subdomains and AddoDoc mobile applications (collectively the 'Website', 'Site', 'AddoDoc') is a legal agreement ('Agreement') between you, the user and AddoDoc Technologies Private Limited, a private limited company incorporated in India, (hereinafter referred to as 'AddoDoc', 'Our', 'Us', 'We') providing, among other things, the terms and conditions for your use of subscription services, primarily a web based practice management software and integrated mobile based applications hosted and managed remotely (the 'Services'). The site AddoDoc.com and the mobile applications are owned and operated by AddoDoc. You acknowledge that you have read and agreed to these terms of use ('Terms') and any amendments, modifications or changes made to it from time to time. You may not use the services if you do not agree to the Terms.

AddoDoc Technologies has the discretion to update this Terms at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about the Terms. You acknowledge and agree that it is your responsibility to review the Terms periodically and become aware of modifications. You shall be bound by the same on your participation in such services or programs. Any new features that augment or enhance the current Service, including the release of new features and resources, shall be subject to the Terms of Service.

Account Terms

  1. You must be 18 years or older to use this Service.
  2. You must provide your legal full name, a valid email address, contact details and any other information requested in order to complete the signup/registration process and/or continued use of the Service. Please see our Privacy Policy and practices on how the personal information would be used. AddoDoc Technologies reserves the right to terminate your use of the Services upon the discovery that the information you provided is not complete or accurate.
  3. Login to your account may only be used by one person – a single login shared by multiple people is not permitted.
  4. You agree not to share your username and password with other people. You are responsible for maintaining the confidentiality of your Service account and password. It is your responsibility to notify AddoDoc Technologies if you believe your username or password have been compromised or used in an unauthorized manner either with or without your knowledge. You are solely liable for any losses incurred to Us, Our affiliates, officers, directors, employees, consultants, agents, and representatives due to mis-use of your account or password.
  5. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
  6. You are responsible for complying with all applicable local, state, national and foreign laws relating to your use of the Service. You may not violate any applicable law or regulation; post or transmit any materials that violate any applicable local law; use the Service for any fraudulent or inappropriate purpose.
  7. You may not use any robot, crawler, spider, other automated device, or manual process to monitor or copy any content from the Service.
  8. You may not resell, duplicate or reproduce or exploit any part of the Service without the written consent permission of AddoDoc Technologies.
  9. AddoDoc Technologies may modify, suspend or discontinue this Service at any time, for any reason, at its sole discretion. AddoDoc Technologies reserves the right to refuse service to anyone for any reason at any time.
  10. If you cancel or terminate your Service, all of your content, data, information, text, files, documents, images will be deleted from the Service.

Payment Terms

  1. A valid credit card is required for paying accounts, unless otherwise specified. Free accounts are not required to provide a credit card number.
  2. The free account entitles new, registered users/entities to a free trial usage of the Service. It is provided at no cost to the user/entity. While using the free account, AddoDoc Technologies may restrict the length of time, number of days, storage limits, page views, number of participating members and the number of Appointments scheduled by the user. AddoDoc Technologies reserves the right to change the terms, cost and duration of the Free or any other Plans at any time. If the user desires additional services beyond the scope and limitations of the free account, then the user must subscribe to the Service as a paying customer. Any data you enter into the Services, and any customizations made to the services by Us for you, during your free trial will be permanently lost unless you upgrade your subscription to one of paid plans.
  3. The Service is billed in advance ('Fees', 'Fee') on a monthly or a yearly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. AddoDoc Technologies reserves the right to terminate or suspend an account for non-payment of subscription dues.
  4. All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, legal compliances, statutory registrations and reporting. Service Tax of 12.36% is leived on every purchase.
  5. Payment Method can be any of the two types:
    • Online : The Fees could be online through the facility made on the Website. Third parties support and services are required to process online fee payment. We are not responsible for any loss or damage caused to you during this process as these third parties are beyond the control of AddoDoc Technologies.
    • Offline: The Fees only in the form of cheque/DD could be either collected personally from you or required to be couriered to us at the following address : B-32, Defence Colony, Meerut - 250001. We consider the payment process to be complete only on receipt of the amount to AddoDoc's designated bank account.
  6. Fees not received within the specified due dates attract late charges of 18% per annum from the due-date of payment, which may be levied at AddoDoc's discretion.
  7. In case of non-payment of Fees for a continuous period of 3 months, AddoDoc Technologies reserves the right to discontinue the Services to you and delete all information in your Account, apart from reserving any legal recourse available.
  8. AddoDoc Technologies does not accept any liability of loss of Content by downgrading your Service
  9. AddoDoc Technologies reserves the right to change Service Fees upon 30 days notice. Such notice may be provided at any time by posting the changes to the AddoDoc site or the Service itself.

Cancellation and Termination

  1. You are solely responsible for properly cancelling your account. You may cancel your account at any time by sending an email to hello [AT] addodoc.com with your intent of cancellation. There is no cancellation Fees required.
  2. All of your Content will be deleted from the Service upon cancellation. Upon request by you made within 7 days after the effective date of termination of a Services subscription, We will make available to you for download a file of your Data in comma separated value (.csv) format. After such 7-day period, We shall have no obligation to maintain or provide any of your Data and shall thereafter, unless legally prohibited, delete all of your data in Our systems or otherwise in Our possession or under Our control.
  3. There will be no refund if you cancel the Service before the end of your current, paid-up month or year, and you will not be charged or billed thereafter.
  4. AddoDoc Technologies may at any time and for any reason terminate the Services, terminate this Agreement, or suspend or terminate your account. In the event of termination, your account will be disabled and you may not be granted access to your account or any files or other content contained in your account.

Intellectual Property Rights

  1. You agree that AddoDoc Technologies owns all rights to the code, databases, visual-design and layout, including all files and images contained in or generated by the software, and accompanying data, of the Service.
  2. AddoDoc Technologies claims no intellectual property rights over the details/data you provide to the Service. Your account and details/data uploaded remain only yours.
  3. You would not use any robot, spider, other automated device, or manual process to monitor or copy any Content from the Service.
  4. You would not resell, duplicate or reproduce or exploit, nor decompile, reverse-engineer, disassemble, or otherwise convert any part of the Service without the written consent permission of AddoDoc Technologies.
  5. You would not duplicate, copy, or reuse any portion of the visual design or layout of the Service without the written consent permission of AddoDoc Technologies.
  6. You would not transmit any software or other materials that contain any virus, worm, time bomb, Trojan horse, or other harmful or disruptive component to the Services.
  7. You would not remove any copyright, trademark, or other proprietary rights notices contained in the Services.
  8. You would not frame or “mirror” any part of the Services without Our prior written consent.
  9. You would not harvest or collect information about Website visitors or members without their express and Our consent.
  10. You may not access the Services if you are Our direct competitor, except with Our prior written consent. In addition, you may not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

Warranties and Liability

  1. AddoDoc Technologies does not warrant that the Service will meet your requirements or expectations and cannot assure you of accessibility or availability of the Services at all times but would strive for an uptime of 99.99%.
  2. AddoDoc Technologies shall provide to you basic support for the Services at no additional charge, and/or upgraded support if purchased separately.
  3. AddoDoc Technologies shall use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for:
    • (a) planned downtime (of which We shall give at least 8 hours’ notice via the Services and which We shall schedule to the extent practicable during the weekend hours from 6:00 p.m. Indian Standard Time (IST) Friday to 6:00 a.m. Indian Standard Time (IST) Monday), or
    • (b) any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), or Internet service provider failures or delays.
  4. Our Services may be subject to limitations, such as, for example, limits on disk storage space, on the number of calls/SMS you are permitted to make against our application programming interface, and, other limitations dependent on the User Plan, for example, number of SMS, number of users or accounts. Any such limitations are specified in the User Plans.
  5. You expressly understand and agree that AddoDoc Technologies shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if AddoDoc Technologies has been advised of the possibility of such damages), resulting from your usage of the Service.

General Conditions

  1. Your use of the Service is at your sole risk. You acknowledge, understand and agree that AddoDoc Technologies provides the Service to you “As Is” and “As Available” without warranty or condition of any kind, either express or implied, including, but not limited to, the implied warranties of availability, accuracy, reliability, timeliness, security completeness or non-infringement.
  2. You understand that AddoDoc Technologies uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run and manage the Service.
  3. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated, linked to, or partnered with the Service or AddoDoc Technologies.
  4. Verbal, physical, written or other abuse of any AddoDoc Technologies customer, employee, member, or officer will result in immediate account termination and legal action.
  5. You must not upload, post, or transmit unsolicited email or “spam” messages or otherwise any material that is illegal, pornographic, abusive or obscene.
  6. You agree to defend, indemnify, and hold harmless AddoDoc Technologies its officers, directors, employees and its agents from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, made by any third party due to or resulting from your use of the Service or your violation of this Terms of Service.
  7. AddoDoc Technologies respects the privacy of its users. Please read our Privacy Statement at http://www.addodoc.com/privacy, which forms part of these Terms.
  8. You agree to receive administrative and legal notices about the Service electronically via email or snail mail.
  9. AddoDoc Technologies may send you a hard copy of this agreement to get an official, authorised signature

The failure of AddoDoc Technologies to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Use constitutes the entire agreement between you and AddoDoc Technologies and govern your use of the Service, superseding any prior agreements between you and AddoDoc Technologies (including, but not limited to, any prior versions of the Terms of Use).

If you have any questions regarding this Terms of Use or if you wish to discuss the terms and conditions contained herein please contact AddoDoc Technologies at:
hello [AT] addodoc.com

This document was last updated on March 2015.